Privacy Policy

1. Introduction

Welcome to NOTTS®. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how NOTTS® ("we," "us," or "our"), operated by Vivunt at 3350 SW 148th Ave., Suite 110, Miramar, FL 33027, collects, uses, and shares information about you when you visit or make a purchase from our website, notts.live ("Site").

Please read this policy carefully. If you have any questions or concerns, contact us at support@vivunt.live.

2. Information We Collect

We collect information you provide directly to us, as well as information gathered automatically when you use our Site.

Information You Provide:

  • Name, email address, phone number, and billing/shipping address when placing an order or creating an account.
  • Payment information (processed securely through third-party payment processors — we do not store your full card details).
  • Responses to quizzes, surveys, or feedback forms (e.g., the Symptom Relief Quiz).
  • Communications you send us via email or contact forms.

Information Collected Automatically:

  • Browser type, IP address, device information, and operating system.
  • Pages visited, time spent on the Site, and referring URLs.
  • Cookie and tracking data as described in our Cookie Policy.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including sending order confirmations and tracking updates.
  • Provide personalized product recommendations based on your symptom quiz responses.
  • Send promotional emails, newsletters, and exclusive offers (only if you have opted in).
  • Improve our Site, products, and customer experience through analytics.
  • Respond to your questions, complaints, or support requests.
  • Comply with legal obligations and enforce our Terms of Use.

4. Sharing Your Information

We do not sell your personal information. We may share your data only in the following circumstances:

  • Service Providers: Third-party vendors who assist with payment processing, order fulfillment, email marketing, and website analytics, bound by confidentiality agreements.
  • Legal Requirements: When required by law, court order, or government authority.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • With Your Consent: For any other purpose with your explicit consent.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze Site performance, and support our marketing efforts. For full details on the types of cookies we use and how to manage your preferences, please refer to our Cookie Policy.

6. Email Communications & Marketing

If you subscribe to our newsletter or opt in during checkout, we may send you:

  • Health tips, treatment advice, and wellness education.
  • Promotional offers, discount codes, and sale alerts.
  • Product updates and new launch announcements.

You can unsubscribe at any time by clicking the "unsubscribe" link in any of our emails or by contacting us at support@vivunt.live.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting requirements. Order records are typically retained for up to 7 years in compliance with applicable laws.

8. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we correct inaccurate or incomplete data.
  • Deletion: Request that we delete your personal data, subject to legal obligations.
  • Opt-Out: Opt out of marketing communications at any time.
  • Data Portability: Request your data in a structured, machine-readable format.

To exercise any of these rights, contact us at support@vivunt.live.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete it, and the right to opt out of its sale. We do not sell personal information. To submit a request, contact us at support@vivunt.live.

11. Children's Privacy

Our Site and products are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.

12. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

📍 3350 SW 148th Ave., Suite 110, Miramar, FL 33027 📞 (754) 274-6949 ✉️ support@vivunt.live